Privacy Policy/Customer Care

Please read our Privacy Policy to learn how Jefferies  handles client information.

You can access this privacy statement from the bottom of every page on our website by clicking the appropriate link (‘Legal’,). Any changes to these policies will be posted on this page.

Jefferies takes your privacy seriously. Because we gather certain types of information about our website users. Please take time to understand the terms and conditions surrounding the collection and use of that information. This privacy statement discloses the types of information we gather, how we use it and how to correct or change it.

How and why do we collect information about you?

Within our website, we may ask you to enter personal details such as your name, address, telephone number or email address. We will not use your data except to fulfil a request you make when giving those details to us.

We may make an analysis of site traffic, including the use of IP addresses. For further information, see ‘IP Addresses’ below.

Will we disclose the information to third parties?

If you contact us regarding a personal injury claim your details will be treated in the strictest confidence by the person who deals with you.

If you contact us regarding anything other than a personal injury claim, we will also treat your details with the strictest confidence and will not pass your information on to any third party, unless you wish us to do so.

Should you have any queries regarding the capture, storage and use of personal information by Jefferies, please contact us:

Other websites

Our website may contain links to other websites. Once you have clicked on these links we do not have any control over the websites at which you will arrive. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites. You should look at the privacy statement applicable to the website in question.

IP addresses

When you visit our website, we store web server logs which show your IP address, this gives us information such as which pages you looked at, whether the page request was successful or not and which browser you use to view the page. The use of this data is purely for statistical purposes.

What if you think we have incorrect information, or you would like a copy of the information we hold about you?

Under the Data Protection Act 1998, you may request details of personal information that Jefferies holds about you. An official fee will be payable. If you want to make a request, please use the email address below.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible. We will promptly correct any information which is found to be incorrect.