How To Make A Mobility Scooter Accident Claim

Common Causes and Injuries

Mobility scooters provide independence to individuals with limited mobility, but if you’ve been in an accident, here’s a guideline on how to make a mobility scooter accident claim.

As with any motorised vehicle, there are risks being out there on the pavement, and even sometimes on the road. Thousands of people every day use their mobility scooters, so it’s important to be aware of how and why an accident may happen. More importantly, if you are injured in an accident which was not your fault, you may be eligible to claim compensation.

We’re here to support you in getting fair compensation for what you’ve been through.

Common Causes of Mobility Scooter Accidents

There are several factors that contribute to accidents involving mobility scooters. These include both rider error and external factors, such as poor road conditions or negligent drivers.

Poor Pavement Conditions

Uneven pavements, potholes, and raised curbs are major culprits. Mobility scooters are not designed for rough surfaces, so even a small defect in the pavement can cause you to tip-over or stop suddenly.

Lack of Visibility

Mobility scooters are relatively small and may be often overlooked by car drivers, cyclists, and even pedestrians. This poor visibility becomes more dangerous at night or in poor weather conditions. Without reflective materials or lights, you are at risk of being hit.

Driver Negligence

Other road users often underestimate the presence or speed of a mobility scooter. Accidents frequently occur when vehicles are turning, pulling out of driveways, or changing lanes without properly checking for scooter riders.

Speed Misjudgement

Some mobility scooters can reach speeds of up to 8 mph. While this may not sound fast, it’s enough to cause serious injury you lose control or collide with another person or object. If you ride too quicky, especially on a crowded pavement, you can have an accident.

Inexperience or Improper Use

New users may not be fully familiar with the handling and braking systems of their scooters. Oversteering, poor turning technique, or failure to brake properly can cause collisions or falls.

 

Where Can You Drive a Mobility Scooter?

Mobility scooters are classified into two main types under the law. So this  affects where and how you can use them.

Class 2 Mobility Scooters

• Maximum speed: 4 mph
• Pavement use only, though you are allowed to cross a road at a pedestrian crossing.
• Cannot be driven on the road (except when crossing the road).

Class 3 Mobility Scooters

• Maximum speed: 8 mph, with a limit to 4 mph for pavement use
• Can be used both on pavements and on the road.
• Must be registered with the DVLA and may require lights, indicators, and mirrors.

When using pavements, always give priority to pedestrians. On the road, a Class 3 scooter should follow similar rules to bicycles and other slow-moving vehicles.

Use designated crossings where possible. Additionally, make your scooter is visible with lights or reflectors, especially in low-light conditions.

 

Types of Injuries from Mobility Scooter Accidents

Accidents involving mobility scooters can lead to a wide range of injuries. As a rider, you are quite vulnerable and injuries may include:

Fractures and Broken Bones

Falls from scooters, particularly for older riders with weaker bones, often result in fractures. Common injuries include to wrists, hips, and arms.

Head Injuries

Without a helmet or protective gear, a head injury is always a risk. Even if you are going slowly, it can lead to a concussion or traumatic brain injury.

Cuts and Lacerations

Sharp surfaces, glass, or road debris can cause painful cuts that may require stitches or lead to infection.

Soft Tissue Injuries

Muscle strains, sprains, and bruising often occur during impact or sudden stops.

 

Q&A: How To Make A Personal Injury Claim After a Mobility Scooter Accident

Here is some important information for you to consider if you are thinking about claiming compensation if you have been injured.

Q1: Can I make a personal injury claim if I’ve had a mobility scooter accident that wasn’t my fault?
A: Yes, if the accident wasn’t your fault, you may be entitled to compensation through a personal injury claim.

 

Q2: Who could be held responsible for my accident?
A: It depends on how the accident happened. Potentially liable parties can include:

• A car driver who hit you or didn’t yield
• The local council (e.g., for poorly maintained pavements)
• A pedestrian or cyclist who caused the collision
• The scooter’s manufacturer, if the vehicle was faulty

 

Q3: What kind of evidence should I collect?
A: Gather as much of the following as possible:

• Photos of the scene, injuries, and damage to your scooter
• Statements from witnesses
• Medical records
• CCTV footage (if available)
• Police or emergency service reports

 

Q4: Is there a deadline to file a personal injury claim in the UK?
A: Yes. You generally have three years from the date of the accident. Exceptions may apply if the injured person is a minor or lacks mental capacity.

 

Q5: Do I need a solicitor to make a claim?
A: It’s highly recommended to work with a solicitor experienced in mobility scooter accidents. We partner with lawyers who offer a No Win, No Fee service, this means you only pay if your claim is successful.

 

Q6: What compensation can I claim for?
A: You may be able to claim for:

• Medical expenses and rehabilitation
• Pain and suffering
• Damage to your scooter
• Loss of independence or impact on your lifestyle
• Loss of earnings (if applicable)
• Travel expenses related to your treatment

 

Staying Safe: Preventative Tips

Prevention is always better than cure. Here are a few tips to reduce your risk of a mobility scooter accident:

• Always check your scooter before use—especially the brakes and battery.
• Use lights and reflective gear, even during the day to remain visible.
• Drive at appropriate speeds, especially in busy areas.
• Avoid uneven terrain or overly crowded pavements.
• Be extra aware of traffic at junctions and crossings.
• Make sure you know how to operate your scooter’s controls before venturing out too far.

Take The Next Step

If you or a loved one have been injured in a mobility scooter accident which was not your fault, don’t hesitate to get some legal advice.

We will support you and your family through this process with care and understanding. We work with lawyers who will assess all aspects of your case and who operate on a ‘No Win, No Fee’ basis.

Contact us today at 0333 358 3034. Alternatively,  complete our online contact form to arrange an initial no-obligation telephone consultation with a member of our friendly team.